Privacy Policy
Effective Date: December 6, 2025
Last Updated: December 6, 2025
1. Introduction
Welcome to SmarterView. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our software-as-a-service (SaaS) platform and related services. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number, and company details when you sign up or contact us.
- Payment details when subscribing to our services (processed securely through third-party providers).
- Account credentials, including usernames and passwords.
2.2 Usage & Technical Data
- IP addresses, device information, and browser type when you access our platform.
- Activity logs, including page visits, features used, and time spent on our platform.
- Cookies and tracking technologies for analytics and performance improvements.
2.3 Job & Business Data
- Information related to job tracking, team performance, and operational efficiency entered into SmarterView.
- Any custom data fields created within the platform.
3. How We Use Your Information
- Provide and improve SmarterView's services.
- Process payments and manage subscriptions.
- Deliver customer support and respond to inquiries.
- Personalise user experience and offer relevant content.
- Ensure security, prevent fraud, and comply with legal obligations.
- Conduct research and analytics to improve our platform.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information.
- Secure access controls and authentication mechanisms.
- Regular security audits and monitoring.
However, no method of data transmission or storage is completely secure. We encourage users to maintain strong passwords and report any security concerns.
6. Data Retention
We retain personal information as long as necessary to fulfill our business and legal obligations. Upon request, we will delete or anonymise your data unless retention is required by law.
7. Your Rights & Choices
Under Australian privacy laws, you have the right to:
- Access & Correct Information: Request access to or correction of your personal data.
- Withdraw Consent: Opt-out of marketing communications at any time.
- Request Deletion: Request deletion of your account and associated data.
To exercise these rights, contact us at scott@smarterview.io.
9. International Data Transfers
If we transfer your data outside of Australia, we ensure compliance with applicable privacy laws, including ensuring the recipient country has adequate data protection measures.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: